Articles on: Cash register, invoices and fiscalization
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Viewing and managing outgoing e-Invoices (mobile)

In the partner Zoyya web application on the mobile phone, outgoing e-Invoices are viewed through the Receipt sheet. This article explains how to find an already issued e-Invoice on a mobile phone, open the details and check the sending status.


PLATFORM_SWITCH: Desktop · Mobile


When to use this option?


Use this option when:


  1. you need to find the issued e-Invoice on your mobile phone,
  2. you need to check the e-Invoice status,
  3. you need to open account details for the company,
  4. you need to check if the invoice has been sent or need help from Zoyya support.


To issue an outgoing e-Invoice in the partner Zoyya web application, use the article Overview and operation of outgoing e-Invoices (computer).


Operation steps


Overview of the outgoing e-Invoice


  1. Open the partner Zoyya web application on your mobile phone.
  2. In the bottom menu, touch Main menu.
  3. Touch Cash register.
  4. Select Receipt sheet.
  5. Find the account you want to check.
  6. Tap the account to open the details.
  7. In the details of the account, check the section Company account (R1).
  8. Check the e-Invoice status when it is displayed.


When the status is not correct


  1. Check the e-Invoice status in the account details.
  2. If the status shows a problem or does not change for a long time, please contact Zoyya Support with your account number.
  3. Check the meaning of the status in this article before contacting support.


Important: The new outgoing e-Invoice is not issued from this mobile view and the e-Invoice integration is not set up here. The existing issued account is opened on the mobile phone to check the status and available actions in details.


If the invoice was issued as an e-Invoice, the section Company invoice (R1) and the status e-Invoice are displayed in the invoice details.


Setting up e-Invoice integration is not done from a review of issued invoices on a mobile phone.


e-Invoice statuses


The e-Invoice status shows the current status of the shipment:


  • SENDING - the invoice is in the process of being sent
  • SENT - the invoice was sent through the e-Invoice system
  • DISABLED - e-Invoice sending is not enabled for that account or location
  • ERROR - sending was not successful


If the status shows DISABLED, ERROR or stays on SENDING for a long time, please contact Zoyya support with your account number.


Statuses and fiscalization marks


The status e-Account is not the same as the fiscalization marks JIR and ZKI. JIR and ZKI refer to the fiscalization of accounts, and the status e-Invoice refers to the sending of invoices through the e-Invoice system.


When the cash register, payment device, operator, and required e-Invoice data are configured, you can prepare a receipt and an R1/e-Invoice through the mobile New receipt form. See How to create a new receipt (mobile).


Connected


Updated on: 21/08/2026

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