Basics
How gift cards and service packages work in Zoyya
In this article, you will learn the difference between a gift card, a service package, a template, and an issued record, and how in-location sales and online sales are connected. Gift cards and service packages let a client pay in advance for future services. You can issue them manually at the location or offer them for online purchase through a template. Gift card and service package Gift card Service package Represents a monetary value that a client can use for servFew readersHow to delete a gift card or service package template (desktop)
In this article, you will learn how to delete a gift card or service package template on desktop and what happens to gift cards and packages that were already issued. PLATFORM_SWITCH: Desktop · Mobile When should you delete a template or turn off online sales? If you want toFew readersHow to delete a gift card or service package template (mobile)
In this article, you will learn how to delete a gift card or service package template on mobile and what happens to gift cards and packages that were already issued. PLATFORM_SWITCH: Desktop · Mobile When should you delete a template or turn off online sales? If you want to kFew readers
Gift cards
How to create and edit a gift card template (desktop)
In this article, you will learn how to create and edit a gift card template through the Zoyya partner web app on desktop. The template stores the value, price, validity, service restrictions, terms, and design. Use it to issue the same offer more quickly at the location or to make it available for online sales. PLATFORM_SWITCH: Desktop · [Mobile](https://help.zoyya.com/en/article/how-to-createFew readersHow to create and edit a gift card template (mobile)
In this article, you will learn how to create and edit a gift card template through the Zoyya partner web app on mobile. The template stores the value, price, validity, service restrictions, terms, and design. Use it to issue the same offer more quickly at the location or to make it available for online sales. PLATFORM_SWITCH: Desktop · [Mobile](https://help.zoyya.com/en/article/how-to-create-Some readersHow to create a gift card (desktop)
In this article, we show you how to create a gift card in Zoyya via computer. You will learn how to use an existing template or create a voucher from scratch and how to assign it to a client. PLATFORM_SWITCH: Computer · Mobile phone ${frame}[](https://files.zoyya.com/video-tutorial-test/Test/zoyya-31-kreiranje-poklon-bona-desktopSome readersHow to create a gift card (mobile)
In this article, you will learn how to create a gift card from a template or without a template in the Zoyya partner web app on a mobile phone. A gift card represents a monetary value that a client can use for services. You can select a client while creating the gift card or leave it without an owner and associate it with a client later. PLATFORM_SWITCH: Computer · [Mobile phone](https://zoyya.crisp.help/Some readers
Service packages
How to create and edit a service package template (desktop)
In this article, you will learn how to create and edit a service package template through the Zoyya partner web app on desktop. The template stores the included services and quantities, validity, price, terms, and design. Use it to issue the same offer more quickly at the location or to make it available for online sales. PLATFORM_SWITCH: Desktop · [Mobile](https://help.zoyya.com/en/articlSome readersHow to create and edit a service package template (mobile)
In this article, you will learn how to create and edit a service package template through the Zoyya partner web app on mobile. The template stores the included services and quantities, validity, price, terms, and design. Use it to issue the same offer more quickly at the location or to make it available for online sales. PLATFORM_SWITCH: Desktop · [Mobile](https://help.zoyya.com/en/articleSome readersHow to create a service package (desktop)
In this article, we show you how to create a service package in Zoyya via PC. You will learn how to select a package type, add services that the package includes, and save an offer for sale or assignment to clients. PLATFORM_SWITCH: Computer · Mobile phone ${frame}[](https://files.zoyya.com/video-tutorial-test/Test/zoFew readersHow to create a service package (mobile)
In this article, you will learn how to create a service package from a template or without a template in the Zoyya partner web app on a mobile phone. A package contains predefined services and the number of times each service can be used. You can select a client while creating the package or leave it without an owner and associate it with a client later. PLATFORM_SWITCH: Computer · [Mobile phone](htSome readers
Online sales and links
Where can I sell gift cards and service packages?
You can issue gift cards and service packages at your location or offer them for online purchase through Zoyya web pages. Selling at your location You do not need to enable Online sales to issue or sell a gift card or service package at your location. On a desktop, open Programs > Gift cards and packages > Sales > New gift card. On mobile web, open Main menu > Sales and loyalty > Gift cards and packages > Sales and tap +. Then choose whether to use a template or create a gFew readersWhat is required for online sales of gift cards and service packages
In this article, we show you what conditions you need to meet in order to sell gift cards and service packages online at Zoyya. You'll learn what prerequisites you need to complete before sales become available to clients. Procedure Below are the steps: In order to sell Gift cards and Service Packages online (on your Zoyya profile, our Gift card Sales Websites or by sending links to Gift cards/Packages), you need: Provide us with the [fiscalization certificate](https://help.zoySome readersWhat gift cards and service packages look like to clients
In this article, you will learn how clients find, purchase, view, give and claim a gift card or service package through the Zoyya website and client app. Accessing the offer On a computer, the client can open Gift cards and service packages from the location's public profile and select See all. On a mobile phone, the client taps Gift cards to open theSome readersHow to copy the gift card link (desktop)
In this article, we show you how to retrieve a gift card link in Zoyya via computer. You'll learn where to find the link, how to copy it, and how to share it with clients or post it online. PLATFORM_SWITCH: Desktop · Mobile ${frame}[](https://files.zoyya.com/video-tutorial-test/Test/zoyya-41-dohvacanje-linka-bona-desktop-testFew readersHow to copy the gift card link (mobile)
In this article, we show you how to get a gift card link in Zoyya via mobile. You'll learn where to find the link, how to copy it, and how to share it with clients or post it online. PLATFORM_SWITCH: Desktop · Mobile ${frame}[](https://files.zoyya.com/video-tutorial-test/Test/zoyya-41-dohvacanje-linka-bona-mobile-test.mp4#porFew readers
Status overview
How to check the status of gift card templates and service packages
In this article, we show you how to review the status of gift card templates and service packages in Zoyya. You'll learn where to see all templates, how to check if they're ready to sell online, and how to open them for editing. Use this overview when you need to check why an offer is not available for sale or online display and which template settings still need to be completed. Procedure Below are the steps: In this section, you can view all gift card templates and service packages youFew readersHow to check the status of issued gift cards and service packages
This article explains how to find an issued gift card or service package, check its remaining balance, and open its recorded activity. Opening the list On desktop Open Programs > Gift cards and packages > Sales. The Gift card and service package sales table opens. On mobile Open Main menu > Sales and loyalty > Gift cards and packages > Sales. The issued gift cards and service packages are shown as cards. Search, filters, and sorting Use **Search by naFew readers