Cash register - basic terms and prerequisites

The cash register in the partner Zoyya web application is used to open and close a cash register, issue receipts, and review issued receipts and cash-register records. It is available on both desktop and mobile.

Where is the cash register?

Desktop: Receipts > Cash register
Mobile: open Cash register on the bottom navigation bar

On desktop and mobile, you can use Active cash register, Issued receipts, Cash register overview, Payment devices, and Operators.

Key concepts

Cash register is the work journal for a specific payment device. Receipts are issued while the cash register is active.

Active cash register is open and has not yet been closed. A cash register for the current date must be open before a new receipt can be issued.

Closed cash register can no longer be used to issue new receipts, but it remains available in the cash-register overview.

Payment device stores the business-premises label, device label, fiscalization certificate, payment methods, and other details required for issuing receipts.

Operator is the person issuing a receipt. At least one active operator is required.

Receipt is the issued document containing items, amounts, payment method, operator, and fiscalization data when applicable.

Receipt cancellation does not delete the original receipt. The original receives the Cancelled status, and Zoyya creates a new cancellation receipt with negative quantities and amounts.

Requirements for issuing receipts

Before issuing the first receipt, verify that the location has:

a plan and user permissions that allow access to the cash register
registered business premises and correct business-premises and payment-device labels
a payment device with a valid fiscalization certificate when fiscalization is required
at least one active operator
the required payment methods
an open cash register for the current date

If a requirement is missing, Zoyya displays Cash register settings need to be updated! and indicates what needs attention.

Important: You cannot issue a new receipt without an active cash register opened for the current date.

Common workflows

Opening and working in the cash register

Reviews

Updated on: 24/08/2026

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