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How to issue a receipt from an appointment (mobile)

Use the partner Zoyya web application on mobile to prepare a receipt from an existing individual or group appointment. Zoyya transfers the relevant appointment data and links the issued receipt back to the appointment.

Before you start

The appointment must be saved, the user must be allowed to issue receipts, and a cash register for today's date must be active.

Work steps

Individual appointment

On the bottom bar, tap Calendar.
Open the appointment and review the customer, services, quantities, prices, discounts and used benefits.
Tap Issue receipt at the bottom.
If Zoyya opens the Cash register first, open today's cash register, return to the appointment and tap Issue receipt again.

Customer in a group appointment

Open the group appointment in Calendar and save any changes.
Under Customers, tap the customer whose receipt you want to issue.
Tap Issue receipt in the customer's details.
Repeat the process separately for each other customer.

Review and charge

Zoyya transfers the customer, appointment services, quantities, prices and discounts. A paid prepayment is transferred as a separate negative item, reducing the remaining amount. A used gift card is also shown as a separate negative item.

Review all items and the total.
Select the Operator and Payment method.
Enable email or company-receipt options when needed.
Tap Charge.

Important: If the appointment is already marked as paid, the action can be Issue again. Before using it, find the earlier receipt in Receipt list to avoid charging the appointment twice.

Updated on: 21/08/2026

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