Articles on: Cash register, invoices and fiscalization
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Viewing and managing outgoing e-Invoices (desktop)

The outgoing e-Invoice is the invoice that the location issues to the customer and sends through the e-Invoice integration. In the partner Zoyya web application on the computer, the outgoing e-Invoice is issued from the cash register, and later it is monitored through the overview of issued invoices.


Setting up the integration is described in the article Setting up outgoing and incoming e-Invoices (computer).


PLATFORM_SWITCH: Desktop · Mobile


When to use this option?


Use this option when:


  1. issuing an R1 invoice to be sent as an e-Invoice,
  2. issuing an R1 invoice with payment method Transaction,
  3. you need to check the status of the sent e-Invoice,
  4. e-Invoice status shows DISABLED or ERROR,
  5. you need to download a PDF of the issued e-Invoice for review or archive.


The e-Invoice integration is not used for an ordinary invoice that is sent to the client by e-mail. This is sending a PDF invoice by e-mail.


Operation steps


Outgoing e-Invoice issuance


  1. In the side menu, open Receipts.
  2. Select Cash register.
  3. Open the active cash register.
  4. Click New receipt.
  5. Add account items.
  6. Mark Company Account (R1).
  7. Enter the customer's company information.
  8. Choose a payment method.
  9. When the payment method is Transaction and the seller's company is in the VAT system, Zoyya sends the invoice as an e-Invoice.
  10. For other payment types, select e-Invoice when the invoice should be sent through e-Invoice integration.
  11. Issue an invoice.
  12. Open the account details and check the e-Invoice status.


Overview of the outgoing e-Invoice status


  1. In the side menu, open Receipts.
  2. Select Cash register > Receipt sheet.
  3. Find the invoice issued.
  4. Click on the account to open the details.
  5. In the account details, open the section Company account (R1).
  6. Check the status of e-Invoice.
  7. When the PDF is available, click Download to view or archive.


When the status is not correct


  1. If the status is DISABLED, please contact Zoyya Support.
  2. If the status is ERROR, please contact Zoyya Support.
  3. If the status remains SENDING for a long time, please contact Zoyya support with the account number.


Important: The outgoing e-Invoice is tracked through the e-Invoice status in the details of the issued invoice; setting up the integration is not done from the account overview.


In the details of the invoice, the section Company invoice (R1) and the status e-Invoice are displayed when the invoice is issued as an e-Invoice.


For company invoices, when the payment method is Transaction and the seller's company is in the VAT system, Zoyya sends the invoice as an e-Invoice in fiscalization 2.0.


Important: The PDF sent by e-mail is not an e-Invoice. The e-Invoice is sent and tracked through the e-Invoice integration, and the PDF is only for viewing, downloading or archiving.


The application then disables standard printing and emailing and displays a warning:


Wire transfer receipts for businesses (R1) are not printed


The invoice PDF remains available in the account details on your computer.


E-Invoice status


The status of the e-Invoice can be seen in the details of the issued invoice.


The statuses are:


  1. SENDING - e-Invoice has been prepared and is waiting to be sent.
  2. SENT - e-Invoice has been sent through integration.
  3. DISABLED - e-Account integration is not active or is not set correctly.
  4. ERROR - sending did not complete correctly.


When it shows DISABLED, ERROR or the status remains SENDING for a long time, please contact Zoyya support with your account number.


Why e-Invoice does not have JIR and ZKI


e-Invoice in Fiscalization 2.0 is not the same procedure as a standard invoice in Fiscalization 1.0. With a standard fiscalized account, JIR and ZKI are monitored. With e-Invoice, the status of the e-Invoice is monitored.


For this reason, the warning of standard fiscalization is not displayed for the e-Invoice and the fiscal QR code is not displayed as with the standard fiscalized invoice.


Send and receive enabled


Sending and receiving e-Invoices is included for users who have a Zoyya cash register. Receiving is included for an unlimited number of incoming e-Invoices, and sending is included for up to 10 e-Invoices per month.


When the user sends more than 10 e-Invoices per month, Zoyya supports with a tentative estimate of the number of invoices.


Connected


Updated on: 23/07/2026

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