Setting up online payments

Online payments in Zoyya are used for online payments, including advance payments for appointments and online sales of gift cards, packages and memberships.

The setup starts by selecting a payment provider, completing its connection and preparing the data required for online invoicing.

Online payment providers

Zoyya supports:

Stripe
Viva Wallet
Monri
Teya
Nexi XPay.

Stripe provides the highest level of automation through Zoyya. Viva Wallet has a separate preparation guide, while connecting Monri, Teya or Nexi XPay is completed with Zoyya Support.

Setup steps

Select the online payment provider the location will use.
If you selected Stripe, complete Stripe - registration, verification and login.
If you selected Viva Wallet, prepare the required information using Viva Wallet - connecting to Zoyya. Zoyya Support completes the connection.
For Monri, Teya or Nexi XPay, contact Zoyya Support for the connection steps.
Register the business premises for online payments using Registration of business premises for online payments (computer).
Help for this step: For help registering the business premises in e-Tax Administration, see the video instructions for registering business premises in e-Tax Administration. The video shows where the registration is completed and helps you prepare the information required for this step.
Send the registered business-premises label to Zoyya Support.
Prepare the fiscalization certificate for the remaining setup:
- if you already have a valid certificate .p12 file, locate it together with its password and prepare it for delivery to Zoyya Support;
- if you do not have the certificate yet, first obtain it using Obtaining a fiscalization certificate (computer), then prepare the .p12 file and password for Support.
Zoyya Support completes the configuration required for online payments and invoicing. After confirmation, open the prepayment screen and check Data required for invoicing:
- on desktop: Settings > Branch data > Prepayments;
- on mobile: Main menu > Business > Settings > Branch data > Prepayments.

Checking the online payment setup

Open Settings > Branch data > Prepayments on desktop or Main menu > Business > Settings > Branch data > Prepayments on mobile.

This screen shows the selected online payment provider, whether it is connected and whether Data required for invoicing is configured. If the status is not ready, contact Zoyya Support.

Payment provider fees

Processing fees, payout times and verification requirements are determined by the payment provider, not by Zoyya. Check current information directly with the selected provider.

After setup

When the configuration is complete, use online payments for the supported features. For prepayments, continue with Prepayments - setup and use and Prepayment settings. For online gift-card and package sales, see Conditions for online sale of gift cards and packages.

Connected

Updated on: 24/08/2026

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