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How to delete a service (mobile)

In this article, you will learn how to delete a service in the Zoyya partner web app on mobile and what remains in the records afterwards.


PLATFORM_SWITCH: Desktop · Mobile


Before deleting a service


Delete a service when it will no longer be offered. To remove it from online booking only temporarily, edit the service and turn off Online booking by following the related article.


Check whether the service is used in gift card or service package templates. If the connection remains, the template no longer has a complete active offer for future issuing or online sales. Gift cards and packages that were already issued keep the services and details with which they were created.


Steps


  1. Open the Main menu.
  2. Under Business, tap Settings, then under Price list, tap Services.
  3. Open the service type and select the service you want to delete.
  4. Tap Delete.
  5. Check the service name and confirm.


What happens after deletion?


  • the service is no longer available for new appointments or online booking
  • it is removed from active employee and resource connections
  • past and future appointments are not deleted, cancelled, or moved automatically
  • existing appointments retain their saved price, duration, discount, employee, and resource
  • previously issued receipts and sales history remain unchanged


Important: Check future appointments that use the service before deleting it. If an appointment must be changed, open it in the calendar and select another active service.



Updated on: 21/08/2026

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