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How to add a service (desktop)

In this article, you will learn how to add a new service to the service catalog using the partner Zoyya web application on your computer. A properly set up service can be available for online ordering and displayed on your location's public profile.

PLATFORM_SWITCH: Computer · Mobile phone

When to use this option?

Use this option when:

you add a new service to the offer
introduce a new type of service
you want to enable online ordering of a new service
you change the offer of your location

Work steps

Basic information of the service

Open Settings → Price list → Services.
If necessary, select Add a type , type type name and save it. The type of service is used to organize services and, if it is enabled, it is also displayed on the public profile.
Select Add a service.
Type Service name.
Select the type of service to which the service belongs.
If necessary, select a category of service from the list provided.

Mandatory data for the service are Name, Service category, Gross and Net duration. All other information is optional.

Online ordering

Turn online booking on or off. When turned on, the service is available for online booking and can be displayed on your Zoyya profile, Zoyya.com and in search results. When turned off, the service can only be used for internal scheduling.
Select whether request confirmation will be required or will not be required. When you include that request confirmation is required, the client sends a request that you need to confirm, and after confirmation, the client receives a confirmed reservation notification.

Duration and price

Set gross duration as the total time the appointment occupies in the calendar.
Set net duration in minutes as the actual treatment time. Net duration must be less than or equal to gross duration; the difference leaves time for preparation, cleanup, or the transition between appointments.

Example: for a 45-minute treatment with 15 minutes for preparation or cleanup, set Gross duration to 60 min and Net duration to 45 min. The client sees 45 minutes while the calendar reserves 60 minutes. Net duration is also used when calculating schedule overlaps.

Enter the service price.
If desired, choose the color of the service.

If you want to put a discount on the service, you can do it in percentage or in euros.

Add a service description or generate it using artificial intelligence, then edit it if necessary.
Finally, click Save.

Important: If Online Ordering is enabled, the service may be displayed to customers on your public Zoyya profile and available for online booking. In order for clients to be able to book a service, it is necessary to connect it with employees and, if necessary, with resources.

Important: A high-quality description and photos of the service help customers make a choice and can improve the visibility of your offer on search engines and other channels where Zoyya is connected.

Frequently asked questions

What is the difference between gross and net duration?

Gross duration is the total time occupied in the calendar. Net duration is the actual treatment time, must be less than or equal to gross duration, and is also used when calculating schedule overlaps. For example, a 45-minute treatment with 15 minutes of preparation has a gross duration of 60 minutes and a net duration of 45 minutes.

Will the service be immediately available for online ordering?

Not always. In addition to the included online ordering, the service must be connected to employees and, if necessary, to resources.

Can I change the price or duration of the service later?

Yes. You can edit all information about the service later.

Connected

Updated on: 31/07/2026

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