This article is also available in:

How to contact chat support (mobile)

In this article, you will find out how to contact chat support through the partner web Zoyya mobile application. You'll learn where to find the help option, how to send a query, and where you can later find your chat history.

PLATFORM_SWITCH: Desktop · Mobile

When to use this option?

Use chat support when:

you have a question related to the use of Zoyya
you need help setting up functionality
you encounter a problem with the operation of the application
you want to report a bug or suggest an improvement

Work steps

Do the following on your mobile phone:

Open the Main menu.
Tap the headphones icon in the top-right corner. The support chat window will open.
Type your question or problem description and send the message.

You can also open chat by finding Account and support in the Main menu and selecting Need help?.

Important: Chat is the fastest way to contact Zoyya Support. The conversation history remains saved and is automatically sent to your e-mail address, so you can return to it later.

Frequently asked questions

What information must be provided in the application?

Describe the question or problem in as much detail as possible (e.g. which appointment, client or employee do you need help with). If necessary, you can also send a photo or screenshot.

Connected

Updated on: 22/08/2026

Was this article helpful?

Thank you!