Articles on: User account and support
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How to edit a user account (mobile)

In this article, you will learn how to edit your user account through the Zoyya partner web app on your mobile phone. You can change personal information, profile photo, interface language, security settings and contact information to receive notifications.


PLATFORM_SWITCH: Desktop · Mobile



When to use this option?


Use this option when:

  • want to change your profile picture
  • you have changed your e-mail address or mobile phone number
  • you want to change your password
  • want to change the interface language
  • you do not receive notifications on e-mail or mobile phone


Work steps


Do the following on your mobile phone:


  1. Open the Main menu and tap your profile photo or initials in the top-left corner. The Profile tab will open.
  2. You can open the same screen through Account and support > My account.
  3. If desired, add or change your profile picture with the Change picture button.
  4. Check the first and last name and edit them if necessary.
  5. Check if the email address is correct.
  6. Check if the mobile number is correct.


These data are used to send notifications related to the user account and reservations.


  1. If the email is not verified, select Send email for validation.
  2. If the mobile number is not verified, select Send SMS for validation.
  3. Optionally select the interface language.
  4. When you are done making changes, tap Save.


Additional settings


  1. On the user account screen, tap More options in the bottom-left corner.
  2. A menu with Profile, Security and Contact will open.
  3. Select Security if you want to change the user account password.
  4. Select Contact for contact details and notification settings.


Important: The confirmed e-mail address and mobile phone number are used to deliver important information related to the user account and reservations. If the information is not verified, some notifications may not be delivered.


Frequently asked questions


What if the email or mobile number is not verified?

Send a validation email or SMS from your account settings.


Can I change my user account password?

Yes. In the menu More options → Security you can change the password of your user account.


What are e-mail addresses and mobile phone numbers used for?

They are used to send important notifications related to the user account and reservations.


Connected


Updated on: 22/08/2026

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