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# Viewing and managing outgoing e-Invoices (desktop)

The outgoing e-Invoice is the invoice that the location issues to the customer and sends through the e-Invoice integration. In the partner Zoyya web application on the computer, the outgoing e-Invoice is issued from the cash register, and later it is monitored through the overview of issued invoices.

Setting up the integration is described in the article [Setting up outgoing and incoming e-Invoices (computer)](https://help.zoyya.com/en/article/setting-up-outgoing-and-incoming-e-invoices-desktop-hddnb6/).

**PLATFORM_SWITCH:** [Desktop](https://help.zoyya.com/en/article/viewing-and-managing-outgoing-e-invoices-desktop-msxah1/) · [Mobile](https://help.zoyya.com/en/article/viewing-and-managing-outgoing-e-invoices-mobile-178cgmm/)

## When to use this option?

Use this option when:

1. issuing an R1 invoice to be sent as an e-Invoice,
2. issuing an R1 invoice with payment method **Transaction**,
3. you need to check the status of the sent e-Invoice,
4. e-Invoice status shows **DISABLED** or **ERROR**,
5. you need to download a PDF of the issued e-Invoice for review or archive.

The e-Invoice integration is not used for an ordinary invoice that is sent to the client by e-mail. This is sending a PDF invoice by e-mail.

## Operation steps

### Outgoing e-Invoice issuance

1. In the side menu, open **Receipts**.
2. Select **Cash register**.
3. Open the active cash register.
4. Click **New receipt**.
5. Add account items.
6. Mark **Company Account (R1)**.
7. Enter the customer's company information.
8. Choose a payment method.
9. When the payment method is **Transaction** and the seller's company is in the VAT system, Zoyya sends the invoice as an e-Invoice.
10. For other payment types, select e-Invoice when the invoice should be sent through e-Invoice integration.
11. Issue an invoice.
12. Open the account details and check the **e-Invoice** status.

### Overview of the outgoing e-Invoice status

1. In the side menu, open **Receipts**.
2. Select **Cash register** > **Receipt sheet**.
3. Find the invoice issued.
4. Click on the account to open the details.
5. In the account details, open the section **Company account (R1)**.
6. Check the status of **e-Invoice**.
7. When the PDF is available, click **Download** to view or archive.

### When the status is not correct

1. If the status is **DISABLED**, please contact Zoyya Support.
2. If the status is **ERROR**, please contact Zoyya Support.
3. If the status remains **SENDING** for a long time, please contact Zoyya support with the account number.

|| Important: The outgoing e-Invoice is tracked through the **e-Invoice** status in the details of the issued invoice; setting up the integration is not done from the account overview.

In the details of the invoice, the section **Company invoice (R1)** and the status **e-Invoice** are displayed when the invoice is issued as an e-Invoice.

For company invoices, when the payment method is **Transaction** and the seller's company is in the VAT system, Zoyya sends the invoice as an e-Invoice in fiscalization 2.0.

|| Important: The PDF sent by e-mail is not an e-Invoice. The e-Invoice is sent and tracked through the e-Invoice integration, and the PDF is only for viewing, downloading or archiving.

The application then disables standard printing and emailing and displays a warning:

**Wire transfer receipts for businesses (R1) are not printed**

The invoice PDF remains available in the account details on your computer.

### E-Invoice status

The status of the e-Invoice can be seen in the details of the issued invoice.

The statuses are:

1. **SENDING** - e-Invoice has been prepared and is waiting to be sent.
2. **SENT** - e-Invoice has been sent through integration.
3. **DISABLED** - e-Account integration is not active or is not set correctly.
4. **ERROR** - sending did not complete correctly.

When it shows **DISABLED**, **ERROR** or the status remains **SENDING** for a long time, please contact Zoyya support with your account number.

### Why e-Invoice does not have JIR and ZKI

e-Invoice in Fiscalization 2.0 is not the same procedure as a standard invoice in Fiscalization 1.0. With a standard fiscalized account, **JIR** and **ZKI** are monitored. With e-Invoice, the status of the e-Invoice is monitored.

For this reason, the warning of standard fiscalization is not displayed for the e-Invoice and the fiscal QR code is not displayed as with the standard fiscalized invoice.

### Send and receive enabled

Sending and receiving e-Invoices is included for users who have a Zoyya cash register. Receiving is included for an unlimited number of incoming e-Invoices, and sending is included for up to 10 e-Invoices per month.

When the user sends more than 10 e-Invoices per month, Zoyya supports with a tentative estimate of the number of invoices.

## Connected

- [Setting up outgoing and incoming e-Invoices (computer)](https://help.zoyya.com/en/article/setting-up-outgoing-and-incoming-e-invoices-desktop-hddnb6/)
- [Review and operation of outgoing e-Invoices (mobile phone)](https://help.zoyya.com/en/article/viewing-and-managing-outgoing-e-invoices-mobile-178cgmm/)
- [Overview of issued invoices (computer)](https://help.zoyya.com/en/article/viewing-issued-invoices-desktop-y9c5zv/)
- [Review and operation of incoming e-Invoices (computer)](https://help.zoyya.com/en/article/viewing-and-managing-incoming-e-invoices-desktop-93u3sb/)
- [Account Layout (Computer)](https://help.zoyya.com/en/article/invoice-layout-desktop-1v6hus6/)