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# Viewing and managing incoming e-Invoices (desktop)

This article is about the affiliate Zoyya web app on PC. Review of incoming e-Invoices is used to work with supplier invoices received through the e-Invoice system.

On the computer, the user views the list, filters invoices, opens details, downloads attachments, confirms receipt, rejects the invoice or marks it as paid.

Accounts are not entered manually in this overview. If the expected invoice is not visible, please contact Zoyya Support.

**PLATFORM_SWITCH:** [Desktop](https://help.zoyya.com/en/article/viewing-and-managing-incoming-e-invoices-desktop-93u3sb/) · [Mobile](https://help.zoyya.com/en/article/viewing-and-managing-incoming-e-invoices-mobile-1abvdf0/)

## When to use this option?

Viewing and processing incoming e-Invoices on a computer is used when:

1. you need to find the incoming e-Invoice of the supplier,
2. you need to filter accounts by date,
3. account details should be opened,
4. you need to download a PDF, XML or other attachment,
5. need to download the XML for multiple accounts in a ZIP file,
6. receipt of the invoice should be confirmed,
7. the incoming e-Invoice should be rejected,
8. the incoming e-Invoice should be marked as paid,
9. 2D barcode should be used for payment,
10. the expected incoming e-Invoice is not visible in Zoyya.

For the initial setup of sending and receiving e-Invoices, open the article [Setting up outgoing and incoming e-Invoices (computer)](https://help.zoyya.com/en/article/setting-up-outgoing-and-incoming-e-invoices-desktop-hddnb6/).

## Operation steps

### Opening a preview

1. On your computer, open the partner Zoyya web application.
2. In the left menu, open **Receipts**.
3. Open the **Cash register**.
4. Open **Incoming receipts**.
5. If selecting a business entity is displayed, select the entity for which you want to view.

### Searching and filtering

1. In the search field, enter the number of the invoice, supplier or OIB of the supplier.
2. Select a date filter.
3. For manual range, select **From - To**.
4. To remove filters, click **Remove Filters**.

### Working with an individual account

1. Open the incoming e-Invoice from the list.
2. View supplier, invoice number, dates, due dates and amounts.
3. Download PDF, XML or other attachments when available.
4. If the status is **Received**, click **Acknowledgement**.
5. If the account needs to be declined, click **Reject Account** and enter a reason.
6. If the invoice is paid, click **Paid** and select the payment date.
7. If a **2D payment barcode** is displayed, scan it in your bank or bank app when paying your bill.

### Bulk XML download

1. In the list, mark the accounts that have an XML attachment.
2. Click **Download XML**.
3. When multiple accounts are selected, save the ZIP file.
4. When an account does not have an XML attachment, that account is not available for XML download.

### When the expected bill is not visible

1. Contact Zoyya support.
2. Please indicate that you expect an incoming e-Invoice that is not visible in Zoyya.

|| Important: Incoming e-Invoices are not entered manually in this overview. If the expected invoice is not visible, please contact Zoyya Support.

If the selection of a business entity is displayed, select the entity for which you want to review incoming e-Invoices.

### Data in the list

The list of incoming e-Invoices shows basic data:

1. status,
2. account number,
3. invoice date,
4. suppliers,
5. base,
6. VAT,
7. total amount,
8. due date,
9. date of payment,
10. supplier city,
11. OIB of the supplier.

Click on the account to open the details.

### Search and filters

Invoices are searched by invoice number, supplier or supplier OIB.

Date filters are available:

1. **Current month**,
2. **Previous month**,
3. **Current year**,
4. **Previous year**,
5. manual range **Date from - to**.

When the filters are active, the overview shows only the accounts that match the selected conditions. Filters are removed with the **Remove Filters** option.

### Account details

The following are displayed in the details of the incoming e-Invoice:

1. supplier,
2. OIB of the supplier,
3. address of the supplier,
4. account number,
5. invoice date,
6. due date,
7. sums,
8. status,
9. attachments,
10. 2D barcode for payment when available.

Contributions depend on what the supplier sent with the e-Invoice. These are most often XML, PDF or additional files.

### Statuses and actions

The incoming e-Invoice has one of the following statuses:

1. **Received** - the invoice has arrived in Zoyya and is awaiting confirmation of receipt.
2. **Confirmed** - receipt is confirmed; after that actions are available to decline and mark the invoice as paid.
3. **Rejected** - the account has been rejected and the reason for rejection has been recorded with it.
4. **Paid** - the invoice is marked as paid on the selected date.

Available actions depend on the current account status:

1. **Confirmation of Receipt** is used when an invoice has been received and it needs to be confirmed that the invoice has been taken over for processing.
2. **Reject invoice** is used when the invoice is not accepted. In case of refusal, enter the reason.
3. **Paid** is used when the bill has been paid outside of Zoyya and the user wants to record the payment date in Zoyya.

|| Important: The status **Paid** is a record mark in Zoyya. This action does not execute a bank payment.

### Download PDF, XML and attachments

Each incoming e-Invoice shows the attachments sent by the supplier in detail. PDF, XML and other attachments are downloaded from account details when available.

Bulk download of XML files is available in the list of incoming e-Invoices. Accounts that have an XML attachment are marked and **Download XML** is used.

When one account is selected, the XML of that account is downloaded. When multiple accounts are selected, Zoyya downloads a ZIP file with XML files.

An account that does not have an XML attachment is not available for XML download through that action.

### 2D barcode for payment

**2D barcode for payment** is displayed in the details of the incoming e-Invoice when the data required for payment, including the supplier's IBAN, is available.

If the supplier has not submitted an IBAN in the e-Invoice, the application displays the message:

**The supplier did not submit the IBAN information in the e-Invoice.**

|| Important: The 2D barcode only fills in the payment information in the bank or bank application. Payment is not executed automatically in Zoyya.

## Connected

- [Setting up outgoing and incoming e-Invoices (computer)](https://help.zoyya.com/en/article/setting-up-outgoing-and-incoming-e-invoices-desktop-hddnb6/)
- [Overview and operation of incoming e-Invoices (mobile phone)](https://help.zoyya.com/en/article/viewing-and-managing-incoming-e-invoices-mobile-1abvdf0/)
- [Overview and operation of outgoing e-Invoices (computer)](https://help.zoyya.com/en/article/viewing-and-managing-outgoing-e-invoices-desktop-msxah1/)
- [FINA - confirmation of information intermediary](https://www.fina.hr/digitalizacija-poslovanja/e-racun/upute-za-potvrdu-informacijskog-posrednika-u-sustavu-eporezna-fiskaplikacija)