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# Opening the cash register (desktop)

In the partner Zoyya web application on the computer, the cash register must be opened before issuing the invoice. By opening the cash register, Zoyya creates an active cash register for the selected payment device and location.

## When to use this option?

Open the cash register at the beginning of the working day, at the beginning of the shift or before issuing the first bill for the selected payment device.

Opening the cash register does not need to be repeated for each account. If the location works in shifts, the cash register is opened at the beginning of the shift and closed at the end of the shift.

## Operation steps

### Opening the cash register

1. In the side menu, open **Receipts**.
2. Select **Cash register** > **Cash register - journal**.
3. If the message **There is no active journal** is displayed, click **Open the journal**.
4. Wait for confirmation **Cash register successfully opened**.
5. Check that **Cash register** is displayed on the screen with the cash register number and opening time.
6. After that, click **New receipt** to issue a receipt.

### If cash register opening is not available

1. Check if the warning **To work with the cash register, you need to update the settings!** is displayed.
2. Check the marked prerequisites.
3. If the payment device is missing, complete the article [Creating a new payment device (PC)](https://help.zoyya.com/en/article/creating-a-new-payment-device-desktop-qdjshp/).
4. If the fiscal certificate is missing, complete the article [Obtaining fiscalization certificate (computer)](https://help.zoyya.com/en/article/obtaining-a-certificate-for-fiscalization-1aav5h0/).
5. If the operator is missing, complete the article [Adding and Editing Operators (PC)](https://help.zoyya.com/en/article/adding-and-editing-operators-18zvuv/).
6. If you do not have access to the settings, please contact the location administrator or Zoyya support.

|| Important: One active cash register is opened for the same payment device. If the cash register remained open from the previous day, it must be closed before resuming work.

If there is no active journal for the selected payment device, Zoyya displays the message **There is no active journal** and the button **Open the journal**.

### What must be set

Prerequisites for opening a cash register are described in the article [Cash register - basic concepts and prerequisites (computer)](https://help.zoyya.com/en/article/cash-register-basic-terms-and-prerequisites-pefb1k/).

If the prerequisites are not met, instead of opening the cash register, the warning **To work with the cash register, you need to update the settings!** is displayed.

### Restrictions

Opening a cash register is not available while there is already an active cash register for the same payment device.

## Connected

* [Cash register - basic terms and prerequisites](https://help.zoyya.com/en/article/cash-register-basic-terms-and-prerequisites-pefb1k/)
* [Work in active cash register (computer)](https://help.zoyya.com/en/article/working-with-an-active-cash-register-desktop-1n819un/)
* [Close Cash Register (PC)](https://help.zoyya.com/en/article/closing-the-cash-register-desktop-1uiu5ak/)
* [Creating a new payment device (computer)](https://help.zoyya.com/en/article/creating-a-new-payment-device-desktop-qdjshp/)
* [Add and edit operator (PC)](https://help.zoyya.com/en/article/adding-and-editing-operators-18zvuv/)