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# How to edit or cancel an appointment (mobile)

In this article, you will learn how to open an appointment, change its information, send a notification to the client, close it or cancel it via the partner Zoyya web application on your mobile phone.

**PLATFORM_SWITCH:** [Desktop](https://help.zoyya.com/en/article/how-to-edit-or-cancel-an-appointment-desktop-kxcdf4/) · [Mobile](https://help.zoyya.com/en/article/how-to-edit-or-cancel-an-appointment-mobile-fo83i5/)

## When to use this option?

- You want to change appointment information via mobile phone.
- You want to cancel the appointment.
- You want to close the appointment after the client's arrival.

## Work steps

### Open an appointment

1. Open **"Calendar"**.
2. Find the appointment you want to edit.
3. Touch the appointment.
4. The appointment details will open.

### Edit appointment information

1. In the appointment details, change the date, service, employee, resource, time or duration.
2. Edit **"Comment"** if necessary.
3. If you are informing the client about the change, mark sending email or SMS.
4. If you are sending an email, type **"A message to the client"** if necessary.
5. Tap **"Save"**.

### Cancel appointment

1. Open an appointment.
2. Tap **"Cancel"**.
3. Select a reason for cancellation.
4. If necessary, mark sending an email or SMS to the client.
5. If necessary, write a message to the client.
6. Confirm cancellation.

### Close the appointment

1. Open an appointment.
2. Tap **"Complete"**.
3. If necessary, choose to send a review request.
4. Confirm the appointment.

## Important

|| Time changes are saved only after taping on **"Save"**.

|| The canceled appointment remains recorded in the calendar.

|| When an appointment is canceled due to a no-show, the client sees that time again as available for a new booking.

## Frequently asked questions

**How to change the appointment time on a mobile phone?**

The time of the appointment is edited in the details of the appointment.

**How to cancel an appointment on a mobile phone?**

Open the appointment, tap **"Cancel"** and confirm the cancellation.

To issue a receipt from an appointment, see [How to issue a receipt from an appointment (mobile)](https://help.zoyya.com/en/article/how-to-issue-a-receipt-from-an-appointment-mobile-tgotii/).

## Connected

- [How to move an appointment (mobile phone)](https://help.zoyya.com/en/article/how-to-move-the-appointment-mobile-18ovvuq/)
- [How to view client appointments (mobile phone)](https://help.zoyya.com/en/article/how-to-view-client-appointments-mobile-1mgrmdy/)
- [How to use SMS reminders (mobile phone)](https://help.zoyya.com/en/article/how-to-use-sms-reminders-mobile-5m6ddw/)
- [Overview of issued invoices (mobile phone)](https://help.zoyya.com/en/article/viewing-issued-invoices-mobile-1nr92c2/)