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# How to create a new receipt (mobile)

A new receipt is created from the active cash register in the partner Zoyya web application on mobile. It contains the charged items, operator, payment method and customer details when a customer is selected.

## When to use this option?

Use it to charge a service, product, gift card, membership or another available item through the Cash register.

## Work steps

1. On the bottom bar, tap **Cash register**.
2. Under **Cash register**, tap **Cash register - journal**.
3. Tap **New receipt**.
4. Select **Services**, **Products**, **Gift cards** or another available tab and add the item.
5. Select the customer when needed and add any other items.
6. Review quantities, prices and discounts.
7. Select the **Operator** and **Payment method**.
8. Add a tip when applicable.
9. To email the receipt, enable **Send receipt by email** and enter the address.
10. For a company receipt, enable **Company receipt (R1)** and enter the required company details.
11. Tap **Charge** and wait for the successful confirmation.

If **Charge** is unavailable, check that the receipt has at least one complete item, an operator and a payment method. For an eInvoice, the services and products must also have the required KPD code.

|| Important: A receipt can only be issued from an active cash register opened for today's date.

### After charging

Zoyya assigns the receipt number and stores the receipt in the active journal. Cash, card and other immediate payments receive a payment date immediately. A bank-transfer receipt remains unpaid until it is marked as paid.

## Related

* [Working in an active cash register (mobile)](https://help.zoyya.com/en/article/working-in-an-active-cash-register-mobile-1b57e5i/)
* [Refunds in the Cash register (mobile)](https://help.zoyya.com/en/article/refunds-in-the-cash-register-mobile-yclx8h/)